Greg Griesbach

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Activity overview

Latest activity by Greg Griesbach
  • Greg Griesbach created an article,

    Survey Ops SME - Intake Triage Process

    OverviewThis outlines the process for Survey Ops SME/Lead to triage a new survey intake request that comes through from a requestor. The SME/Lead first looks at the request to ensure all informatio...

  • Greg Griesbach created an article,

    Survey Ops SOP - Edit Existing Surveys

    Finding assigned work Find existing survey and open Edit view Changing Display Name Changing questions Preview and submit Update Survey Tracker and flag as ready for QA   Finding assigned work ...

  • Greg Griesbach created an article,

    Survey Ops SOP - Create New Surveys

    Process Summary Find assigned work Create a Workshop Type Create a Partner Survey* Create a Customer Survey* Add survey questions Preview and submit Update Survey Tracker and flag as ready for QA *...

  • Greg Griesbach created an article,

    Survey Ops - User Experience POVs

    Change requestor experience (MSFT field, stakeholder, etc) Survey Ops team member experience Survey Ops Lead/SME experience Change requestor experience (MSFT field, stakeholder, etc) Fill out Sur...

  • Greg Griesbach created an article,

    Survey Ops - Tools and Resources

    Link Description Credentials  Access Instructions FY26 Survey Tracker Used by our internal team to track all survey requests and ensure tasks are completed. Microsoft Email v-samanthaho@...

  • Greg Griesbach created an article,

    Survey Ops - Scope Overview

    Many incentive programs for Microsoft Partners include a requirement for partners and/or customers to respond to a survey about the customer-facing activity or work completed by the partner, as par...